Bookkeeping & Xero Support for an Architectural Business
About the business
How we helped
Transitioning from in-house to outsourced bookkeeping can feel daunting, especially when you’ve always been hands-on.
Bryony needed reassurance, a smooth handover, and a team that would treat her business with the same care and attention she did—while bringing clarity and efficiency back to her accounting processes.
We began by listening carefully to Bryony’s concerns and taking the time to understand how Fleming Architects worked day to day. Kate and Carol met with Bryony for a personalised consultation, offering practical advice and reassurance about making the switch.
Carol then visited onsite, rolling up her sleeves to quickly assess and reorganise the bookkeeping, untangling any issues and streamlining Xero processes for greater clarity and efficiency.
Throughout the transition, we made sure Bryony felt supported every step of the way—with friendly communication, a flexible approach, and a can-do attitude that made the whole experience positive and confidence-building.
What we did
- Personalised Consultation: Kate and Carol took the time to understand unique business needs and address any concerns about outsourcing.
- Hands-On Bookkeeping Support: Carol visited onsite to quickly assess, reorganise, and streamline the accounts.
- Efficient Xero Processes: Streamlined systems for improved clarity and timesaving.
- Ongoing Flexible Support: Continued help for bookkeeping, accounting, and Xero queries as the business grows.
- Friendly, Professional Communication: Clear, reassuring guidance throughout the entire process.
Where we are now
Outstanding bookkeeping issues were resolved quickly and seamlessly, and Xero processes are now streamlined and efficient—saving Bryony time and reducing stress.
The positive, reassuring experience-built trust in outsourcing and set the stage for a reliable, flexible partnership tailored to the needs of a growing small business.
In the client’s words
“Fab service from the (female! ????????????) team – from the first contact with Kate, to then meeting her with Carol (accounts support), then Carol coming in and basically sorting everything out more or less in one fell swoop, the process was quick, easy, positive, and reassuring. They are professional but friendly, have lots of common sense, a can-do attitude and are super helpful. I thoroughly recommend them if you’re looking for a flexible bookkeeping/accounting/Xero support for your small to medium business.”
— Bryony Hamilton Kelly, Fleming Architects Ltd