Back Office Support and Strategic Guidance for Consultants
About the business
How we helped
The Paperwork Team provided flexible support tailored to the company’s needs over a six-month period. By handling administrative and client-related tasks, we allowed the Director to focus on delivering high-quality consultancy work without the added stress of managing day-to-day operations.
What we did
- Established a flexible weekly schedule, with tasks agreed every Friday via conference call or in-person meetings.
- Created and produced training materials and presentations.
- Liaised with the Director’s clients on her behalf.
- Managed quotations, invoicing, and hotel bookings.
- Conducted telephone research for a project that would have otherwise been declined due to time constraints.
- Provided a valuable sounding board for business ideas and new initiatives, leveraging industry expertise.
Where we are now
Following the support provided, the Director was able to maintain focus on consultancy work while effectively managing business operations. Eventually, she decided to retire from the corporate training and consultancy sector, moving back to her hometown in Wales. She has since started a web design and photography business with her partner who we also support.
In the client’s words
“Kate from The Paperwork Team provided me with vital work support to ease some of the pressure of running a business single handed in addition to becoming a valued member of my team. There is no doubt that without this 6-month breathing space Galliard would have failed to deliver the high-quality service that had become its trademark. Thank you I could not have come this far without your help, practical support and an ear”.
Rebecca (Former Director Galliard Consulting)