Close this search box.
About Us Team page-amico

About us

We are the support you can depend upon and delegate to.​

This is us, a team of experienced bookkeeping and administration assistants who are passionate about helping clients enjoy running their businesses.

Our different personalities, expertise and backgrounds bring a wealth of knowledge to the services we offer and ensure we provide the most beneficial and cost-effective ways of helping our clients to achieve their goals.

We understand the importance of confidentiality, reliability, trust and commitment to a project and regularly receive lovely comments from our clients about what we do. Take a look here: Reviews

If you are looking for somebody to take the pressure off, someone you can call and say, “Can you just…”, then we are the team who can help.


The Paperwork Team was born in 2011 out of the desire to share my skills and experience to help others get their admin and bookkeeping organised. I love technology and systems, being creative, and have a passion for good customer service. My Story

My husband and I have lived in the area for many years, and I have two grown-up children as well as two reasonably well-behaved Border Collies, who can quite often be found lying around my feet in the office while I am working.

In my spare time, I enjoy cooking, sharing a meal or a coffee with family and friends, and walking with the dogs out in our beautiful countryside.

TPT Kate
TPT Fliss


Felicity has over twenty years of experience within Accounts Payable and working within the food production and fashion industry. She is skilled in Budgeting, Management, Payroll, and using Xero.

She is extremely organised and enjoys working with new clients to  streamline their processes.

For relaxation Felicity enjoys family time with her partner and daughter, going for long country walks, working out with her Personal Trainer and dining out. She enjoys reading, cross-stitching, and is extremely creative.


Beverley brings over 15 years of experience in ICT support and administration to the Team. Having worked in various industries, such as Local Government, learning software providers, financial services, and a leading lighting distributor.

On hand to assist with setting up Microsoft Office accounts, organising data, project management, and much more. She is a wiz with WordPress and social media too.

She enjoys family time with her partner, busy twin sons, and her daughter, exploring the local area, and encouraging outside playtime for the whole family!

TPT Kirsten


Kirsten has worked with us since April 2021 and brings her administrative and research experience and strong technical knowledge to the Team. Her previous experience as a team leader has given her strong organisational and time-management skills. 

Her computer-based experience includes using a variety of software packages, such as Microsoft Office Suite, as well as troubleshooting and fixing challenging software and hardware related issues.  She is calm in a crisis and builds a great rapport with the clients she works with.

In her free time she enjoys gardening and gaming, and in cold weather can always be found with coffee and a book.


Debbie has enjoyed a diverse career, running her own floristry business, for which she was recognised with a Business Start-Up Award. 

After further experience in retail, she graduated from Gloucester University later in life, before becoming a Primary School teacher. Debbie also supports her partner in his HR Consultancy business, and brings many skills to the business.

Debbie is a History lover and enjoys reading historical fiction and watching period drama. She also enjoys yoga and long walks in the countryside with her two dogs, Poppy and Ragsley.

TPT Debbie
TPT Martin


Martin has spent the last 12 years working as a Business Analyst/Support Analyst and SQL Developer in the finance sector, in the cities of London, Singapore, Tokyo and Utrecht (Netherlands). He has a lot of experience in System Implementations, Documentation, Data Mapping, System Testing and providing Spreadsheet solutions to process all kinds of data. 
He has also worked as an editor for MA students, working closely with them via a remote pc link to ensure that their work successfully reached the required standard.


Barbara loves working with people, organising systems and procedures for maximising efficiency and growth. She uses her many years of experience to combine the best resources available to enable staff and clients to grow and realise their potential.

Working with a client’s learning management system, she has been able to simplify the existing processes, enabling faster and more accurate data collection while reducing errors.

Barbara has a research Masters degree in Theology and is a Chaplain. In her free time she loves to hike, camp, cycle and run. She also loves writing and has published several books.

TPT Barbara
Carol TPT


Carol is a South African who has re-located to the UK within the last couple of years and has been very excited to become a member of the Paperwork Team.

Carol’s career began with 20 years of service in the South African National Defence Force in the Communications and Signals department. Following this, Carol started and ran her own successful company in South Africa, managing her Employees, Clients, Payroll and Accounts herself. Carol has also had some experience in real Estate buying and selling, an interesting job and a further learning curve to master.

At the Paperwork Team Carol is happy to chat, create solutions, investigate discrepancies, and discover new projects daily. She loves the challenge of balancing difficult accounts and bringing order to disorganised systems.

Away from work Carol spends her time walking her German Shepherd and has recently begun a property renovation project. Other hobbies are getting involved in computer gaming and dancing to loud music. Carol’s outlook on life is Every day is a gift, let’s have fun!


Claudine recently joined the team as an Administration Assistant, she brings with her over 30 years administration experience. She is methodical in her work and thrives on problem solving.

She has a varied background having worked in Telecoms, 3rd Party Services, Education and Lighting. Prior to joining the team, she supported her husband with his Project Consultancy business, handling all admin and logistic requirements. In addition, Claudine also ran a small creative business producing framed artwork.

Now that Claudine’s son has left home, she likes to spend time with her partner and their dog Poppy, and when she has any spare time, she likes to read books and watch true crime stories.

TPT Claudine
TPT Olena


Olena came to the Paperwork Team with an impressive portfolio of successful social media and digital marketing campaigns, often working with zero budget.

She has many years of experience in graphic design and photography and constantly keeps up to date with the fast changing trends of the industry.
She has worked as a photographer/designer on cruise ships, which made it possible to travel widely while gaining experience working in an international team.

Olena gets to know her customers and creates powerful images to enhance the branding of the companies she works with. This might be a totally new image for a business just starting out or a rebrand and refresh to reflect the clients aims and values.
Olena loves challenges and believes that nothing is impossible!
The greatest value in Olena’s life is her family – her husband and two sons.


Rachel has been providing HR consultancy since 2003 working with small and medium-sized companies and covering a wide variety of industries including manufacturing, services, hospitality and retail.  Her background is in generalist HR management roles up to and including board level.

She now uses this extensive experience of applying employment legislation in a diverse range of different situations to guide our clients through personnel issues and avoid or resolve problems. 

She believes in keeping things as simple as possible and providing solutions that are easy to understand and implement. 

When she’s not doing HR work, you’ll usually find her exploring the forest, writing a book, or restoring the old mill house that she’s lucky enough to call home.

HR Rachel

Could this be you?​

Interested in joining the team?

If you have excellent administration skills, office experience and something special to bring to our already talented team, then we would love to hear from you.

TPT You?